Boost Your Organization, Amplify Customer FocusClose the Empathy Gap with Pivony
Multi-channel Consumer Intelligence Platform using
Deep Neural Language Understanding in its backbone.
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Why Pivony?
Pivony focuses on creating on artificial intelligence infrastructure, providing insights analysis and providing the best experience to customers.
More than 700 business professionals choose Pivony to close the Empathy Gap
Our customers say it best
Expert brans in their fields are working with us to deliver the best experience to their customers.
Button TextCreate Your Dashboard to Capture Customer Retention Areas and Opportunities
Built for Customer Experience and Insight Professionals
Use cases
Discover the use cases of Pivony.
Customer Experience, Brand Reputation Analysis, Competitor Analysis, Market Research and Campaign Strategy.
FeaturesBenefit from All Platform Features with a Yearly Membership
Maximize the impact of your customer data by getting insights through self service usage platform.
Use Customers Data To Drive Growth
- Create a dashboard with preferred data source
- See overview of your analyzed data
- Ensure data continuity with dynamic dashboards
Detect Trends & Observe Anomalies With Topics
- Discover AI generated topics
- Explore key trends of your industry
- Create custom topics with your own rules
Customer-Centric Organizations
- Establish team KPIs from multi-channel customer feedback.
- Track performance trends.
- Receive anomaly alerts.
Broaden Your Team's Horizon
- Create teams and share insights, dashboards, KPIs
- Fully adjustable Team KPI view for every team
- Manage teams, accounts and
quotas dynamically
Store and Present Insights
- Generate customized reports for any dashboard
- Save trends as insight notes
Manage & Analyze Data
- Specify which keywords, products or brand you would like to analyze
- Analyze internal data without requiring
any integration
- Analyze continuously expanding internal data with API-based integration
Get Support When You Need It
- Learn from Knowledge Center, videos, and tutorials
- Get Pivony Insight Manager's help when required
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Conversation TopicsStart capturing insights in less then 30 minutes
Thanks to our AI engine's adaptive learning feature and tailor-made dashboards, you will catch social insights that you were not aware before.
Sektör Kategorileri
Bankacılık, telekom, turizm, sigortacılık, perakende gibi sektörlerin VoCdinamikleri ile eğitilmiş modelleri kullanın
Sezgisel Anlama
Yapay Zeka algoritmalarımız tarafından keşfedilen konuları inceleyin
Kendi Kategorileriniz
Esnek yapımızla kendi kategorilerinizi tanımlayıp müşteri düşüncelerindeki karşılığını bulun.
Integratıons
Integrations To Drive Value
Learn about the different third party applications
that can integrate directly with Pivony
Explore IntegrationsBlog
Our latest articles and reports.
Guides, Tutorials and Articles and more...
NEWS
Fresh News
What happens at Pivony?
Pivony'nin sizi nasıl destekleyebileceğini keşfetmek için iletişime geçin
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