Boost Your Organization, Amplify Customer FocusClose the Empathy Gap with Pivony

Multi-channel Consumer Intelligence Platform using
Deep Neural Language Understanding in its backbone.

Why Pivony?

Pivony focuses on creating on artificial intelligence infrastructure, providing insights analysis and providing the best experience to customers.

More than 700 business professionals choose Pivony to close the Empathy Gap

Our customers say it best

Expert brans in their fields are working with us to deliver the best  experience to their customers.
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Create Your Dashboard to Capture Customer Retention Areas and Opportunities

Built for Customer Experience and Insight Professionals

Use cases

Discover the use cases of Pivony.

Customer Experience, Brand Reputation Analysis, Competitor Analysis, Market Research and Campaign Strategy.

Features

Benefit from All Platform Features with a Yearly Membership

Maximize the impact of your customer data by getting insights through self service usage platform.

Use Customers Data To Drive Growth

  • Create a dashboard with preferred data source
  • See overview of your analyzed data
  • Ensure data continuity with dynamic dashboards

Detect Trends & Observe Anomalies With Topics

  • Discover AI generated topics
  • Explore key trends of your industry
  • Create custom topics with your own rules

Customer-Centric Organizations

  • Establish team KPIs from multi-channel customer feedback.
  • Track performance trends.
  • Receive anomaly alerts.

Broaden Your Team's Horizon

  • Create teams and share insights, dashboards, KPIs
  • Fully adjustable Team KPI view for every team
  • Manage teams, accounts and
    quotas dynamically

Store and Present Insights

  • Generate customized reports for any dashboard
  • Save trends as insight notes

Manage & Analyze Data

  • Specify which keywords, products or brand you would like to analyze
  • Analyze internal data without requiring
    any integration
  • Analyze continuously expanding internal data with API-based integration

Get Support When You Need It

  • Learn from Knowledge Center, videos, and tutorials
  • Get Pivony Insight Manager's help when required
Get Started
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Start capturing insights in less then 30 minutes

Thanks to our AI engine's adaptive learning feature and tailor-made dashboards, you will catch social insights that you were not aware before.

Sektör Kategorileri

Bankacılık, telekom, turizm, sigortacılık, perakende gibi sektörlerin VoCdinamikleri ile eğitilmiş modelleri kullanın

Sezgisel Anlama

Yapay Zeka algoritmalarımız tarafından keşfedilen konuları inceleyin

Kendi Kategorileriniz

Esnek yapımızla kendi kategorilerinizi tanımlayıp müşteri düşüncelerindeki karşılığını bulun.
Integratıons

Integrations To Drive Value

Learn about the different third party applications
that can integrate directly with Pivony

Explore Integrations
Blog

Our latest articles and reports.

Guides, Tutorials and Articles and more...

NEWS

Fresh News

What happens at Pivony?

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