Discover What Your Customers Are Really Saying
AI-powered consumer opinion analytics to grow brand loyalty, spot trends, and outpace competitors.
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Why Pivony?
Know What Customers Want. Instantly.
- 8B+ voices. 40+ channels.
- Pivony makes sense of the noise.
- 90% less time spent.
- 10+ insights monthly.
- Clear KPIs for every team.
Use Pivony. Every day.
More than 700 business professionals choose Pivony to close the Empathy Gap with their customers
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"We believe that our partnership with Pivony provides significant gains for our company in creating happy customers. We listen closely to our customers and focus on empathizing with them."
Hande Kozlu Gültakan
Head of Customer Experience &
UX Design,Vodafone
A Dashboard-based Platform to analyze both the Publicly and Privately Shared Customer Opinions
No-code required. Start instantly to capture actionable insights.
Trusted By
Use cases
Discover the use cases of Pivony.
Customer Experience, Brand Reputation Analysis, Competitor Analysis, Market Research and Campaign Strategy.
FeaturesBenefit from All Platform Features with a Yearly Membership
Maximize the impact of your customer data by getting insights through self service usage platform.
Use Customers Data To Drive Growth
- Create a dashboard with preferred data source
- See overview of your analyzed data
- Ensure data continuity with dynamic dashboards
Detect Trends & Observe Anomalies With Topics
- Discover AI generated topics
- Explore key trends of your industry
- Create custom topics with your own rules
Customer-Centric Organizations
- Establish team KPIs from multi-channel customer feedback.
- Track performance trends.
- Receive anomaly alerts.
Broaden Your Team's Horizon
- Create teams and share insights, dashboards, KPIs
- Fully adjustable Team KPI view for every team
- Manage teams, accounts and
quotas dynamically
Store and Present Insights
- Generate customized reports for any dashboard
- Save trends as insight notes
Manage & Analyze Data
- Specify which keywords, products or brand you would like to analyze
- Analyze internal data without requiring
any integration
- Analyze continuously expanding internal data with API-based integration
Get Support When You Need It
- Learn from Knowledge Center, videos, and tutorials
- Get Pivony Insight Manager's help when required
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Conversation TopicsStart capturing insights in less then 30 minutes
Thanks to our AI engine's adaptive learning feature and tailor-made dashboards, you will catch social insights that you were not aware before.
Fixed Categories View
You can choose a specific industry to obtain industry-specific topics
AI Patterns View
In this view, get ready to discover predicted contextual conversation groups
User-defined Categories
You can create custom topics at anytime after your dashboard is created and define KPIs to track.
Integratıons
Integrations To Drive Value
Learn about the different third party applications
that can integrate directly with Pivony
Explore IntegrationsBlog
Our latest articles and reports.
Guides, Tutorials and Articles and more...
NEWS
Fresh News
What happens at Pivony?
Discover how Pivony can support you!
Set up a meeting to begin.
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