About the feature: It is not possible to follow the dynamic consumer habits of our customers in our constantly developing and evolving world. Marketing and customer experience professionals can take hypothetical action after weeks or even months of manual reading. This may not match the customer's wishes and needs. In less than 30 minutes, Pivony reveals the insights you need, without the possibility of human error.
With No Code Platforms, you can turn the platform into your own playground without the need for teammates or an expert.
These platforms eliminate the possibility of human error, allowing you to get much more reliable and faster results.
By allocating the budget you allocate to the workforce required for all the work to be done only to the platform, you will prevent loss of income.
A KPI-based structure will help you track all the metrics you want regarding the customer experience. You can collect all your customer data in one place, prioritize what you want to follow and define your KPIs accordingly.With this feature, you can share the KPIs you define with your team and inform the relevant teams. It also allows you to see your competitor and market analysis comparatively.
A KPI-based structure will help you track all the metrics you want regarding the customer experience. You can collect all your customer data in one place, prioritize what you want to follow and define your KPIs accordingly.With this feature, you can share the KPIs you define with your team and inform the relevant teams. It also allows you to see your competitor and market analysis comparatively.
Our aim is to support natively the most spoken languages in the world. Currently, all Pivony algorithms are capable of generating accurate results for English, Turkish and Arabic. If you want to analyze any text in another language, this is also possible. Right after you specify the target language, Pivony will send your data to Google Translate and present you the outputs in English.You can also analyze the texts written in multiple languages in the same dashboard.
Finding actionable insights is amazing, but it doesn't mean anything if you don't take any action on it. After you integrate your task management tool, you will be able to add new tasks to your sprints by assigning a team member and setting a due-date.For continuous insights, we allow you to connect your dashboard to your Slack channel so that you can see the most recent updates on your target audiences so easily.
We have developed a voice-of-customer analytics platform specifically designed to help customer experience and marketing teams make data-driven decisions.