Save Time and Energy

Reading human feedback data is outdated. Get benefit from Self-service No-code AI-powered Pivony platform. Do faster analysis by grouping conversations based on sentiment, intent, context, date, rating, data sources, and more. Focus on data driven decision-making instead of doing manual work.

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Find the Root-cause of Dissatisfied Users

Your audience's expectations change as their habits change. Get the benefit of Pivony's AI features, specifically semantic and linguistic causality detection. Understand their true purpose by examining their conversations in offline/online data streams and ensure the loyalty of your users with the actions you will take.

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Stay Ahead of Your Competitors

You may see people complaining about a competitor's product or customer service. Get the benefit of Pivony’s Competitor Analysis feature and take the opportunity to intervene and consider any shortcomings they find. Hereby, you can explain that you care about them and the benefits of your product.

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Create an Insight Culture in your Organization

Tech-savvy or not, all departments will get benefit from the Voice of Customer analysis.
You can even set alert thresholds and send automated notifications to the corresponding team leaders.

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Identify Growth Opportunities and Increase Revenue

There’s a straight line between customer satisfaction and business performance, including between your Net Promoter Score and your revenue. Take the opportunity to clarify your growth opportunities with Pivony's Voice of Customer Platform.

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Learn How Our Clients Benefit From The Pivony Voice of Customer Analytics Platform.

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