From e-commerce product reviews to app reviews, social media posts to online forums discussions, Excel files to Zendesk tickets... Pivony will auto-capture the conversation patterns and highlights the key things in the collected data.
Millions of text-based consumer opinions can be processed by the Pivony AI engine. The highly scalable platform will save months, and years while empowering you with the most important insights.Pivony's AI capabilities are compatible with short-text to the long-text type of unstructured text.
We simplify and expedite market/customer research by offering an easy-to-use online tool that analyzes and extracts the very essence in consumers' voice.
Tech-savvy or not, all departments will get benefit from the Voice of Customer analysis.You can even set alert thresholds and send automated notifications to the corresponding team leaders.
Without any prior training, you'll instantly see hidden conversations, categories, and characterized with time and ratings. Get a bird's eye view as well as dive deep into what people are saying and how they are expressing their experiences.
Create your dashboards on your mobile, tablet and browse all analytics reports in your mobile browser. With Pivony, finding insights will become your daily habit.
Explore key product characteristics and shopping experience
Do you want to do a qualitative analysis over your survey results?
App reviews contain more value that you can ever think. With Pivony, understanding what people want is only a few clicks away.
Young generation talks here. Start getting insights with Pivony
Analyzing your support tickets and segmenting your users is easy with Pivony
Instagram post captions matching with your target keywords can be analyzed easily
Understanding Twitter conversations is easy with Pivony
You can analyze comments posted to your ad campaigns.
You can connect your Facebook page to let Pivony analyze all page comments in an automated way
You can get continuous insights right into your Slack channel.
After you collect insights, you can also assign your team members.
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