Listen to Your Audience: Discover What Affects Customer Experience in Minutes

Omni-channel Voice of Customer Analytics Platform using Neural Language Understanding in its backbone.

More than 400 business professionals choose Pivony for daily insight creation

Create Your Dashboard to Capture Customer Retention Areas and Opportunities

Built for Customer Experience and Insight Professionals

Achievements by Pivony

Features

Intuitive platform that doesn't require any prior training, technical knowledge or setup.

conversation topics

Start capturing insights in less then 30 minutes

Thanks to our AI engine's adaptive learning feature and tailor-made dashboards, you will catch social insights that you were not aware before.

AI Patterns View

In this view, get ready to discover predicted contextual conversation groups

Fixed Categories View

You can choose a specific industry to obtain industry-specific topics

User-defined Categories

You can create custom topics at anytime after your dashboard is created and define KPIs to track.

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Our Clients

Hear what our lovely clients say!

Don’t take our word for it, take theirs. Discover how Pivony has helped tens of marketing professionals.

The most useful in-depth insight analysis tool I've ever used. I can collect what people think about a product, brand, or service from many different channels concisely and report them as negative, positive, or neutral. It helps me decide what to focus on in my creative, content, and marketing strategy.

Selin Ergin
VP of Data&Insights at Youthworks

If you don't get your segmentation right it can cost you dearly and you will scratch your head endlessly figuring out why your audience doesn't respond to your shiny new website and product.

Linda McDonald
Head of Marketing, Marketing Agency
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From Insights Discovery to Action-Taking

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The deepest insight tool available on the market

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