Omni-channel Voice of Customer Analytics Platform using Neural Language Understanding in its backbone.
Built for Customer Experience and Insight Professionals
Thanks to our AI engine's adaptive learning feature and tailor-made dashboards, you will catch social insights that you were not aware before.
In this view, get ready to discover predicted contextual conversation groups
You can choose a specific industry to obtain industry-specific topics
You can create custom topics at anytime after your dashboard is created and define KPIs to track.
Don’t take our word for it, take theirs. Discover how Pivony has helped tens of marketing professionals.
The most useful in-depth insight analysis tool I've ever used. I can collect what people think about a product, brand, or service from many different channels concisely and report them as negative, positive, or neutral. It helps me decide what to focus on in my creative, content, and marketing strategy.
If you don't get your segmentation right it can cost you dearly and you will scratch your head endlessly figuring out why your audience doesn't respond to your shiny new website and product.
Guides, Tutorials and Articles and more...
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