The Digital Way of Understanding Consumers
Omni-channel Customer Conversation Analytics Platform using Neural Language Understanding in its backbone.
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Used by CUSTOMER-CENTRIC companies
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Features
Intuitive platform that doesn't require any prior training, technical knowledge or setup
conversation topics
Start capturing insights in less then 30 minutes
Thanks to our AI engine's adaptive learning feature and tailor-made dashboards, you will catch social insights that you were not aware before.
AI Patterns View
In this view, get ready to discover predicted contextual conversation groups
Fixed Categories View
You can choose a specific industry to obtain industry-specific topics
User-defined Categories
You can create custom topics at anytime after your dashboard is created and define KPIs to track.
Our Clients
Hear what our lovely clients say!
Don’t take our word for it, take theirs. Discover how Pivony has helped tens of marketing professionals.
Discover Our SolutionThe most useful in-depth insight analysis tool I've ever used
Selin Ergin
VP of Data&Insights at Youthworks
If you don't get your segmentation right it can cost you dearly and you will scratch your head endlessly figuring out why your audience doesn't respond to your shiny new website and product.
Linda McDonald
Head of Marketing, Marketing Agency
Mobile BROWSER EXPERIENCE
You don't need to use only Desktop.
Create your dashboards on your mobile, tablet and browse all analytics reports in your mobile browser. With Pivony, finding insights will become your habit, anywhere at anytime.
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Fetch Consumer Reviews from Multiple Data Sources
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From Insights Discovery to Action-Taking
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