SurveyMonkey alternative
The SurveyMonkey alternative when surveys are not enough
SurveyMonkey collects answers. Pivony analyzes every customer signal — support tickets, app reviews, social mentions — and finds root causes automatically.
Trusted by CX teams at Vodafone, ETS Tur, Samsung & more
- Multi-channel VoC — not survey-only
- AI theme discovery without manual coding
- Segment-level drivers & churn risk signals
- From insight to Jira/Slack action in one flow
Signs you have outgrown survey tools
- NPS is tracked but nobody agrees on the driver
- Support tickets hold richer signal than your surveys
- You paste exports into ChatGPT every week
Start without uploading data
Quick scan: email + one question. Send a 100-row sample CSV and get top 5 themes in 24h. Upload 500+ items for full root cause analysis.
Get a free quick scan